Directadmin

Connecting to www.directadmin.com|66.51.122.131|:443… failed: Connection timed out.

If, during the install of DA, you get the following error:

–2011-11-22 10:12:06–  (try:11)  https://www.directadmin.com/
Connecting to www.directadmin.com|66.51.122.131|:443… failed: Connection timed out.
Retrying.

it would mean that the connection to our server cannot be established.

1) If you’ve successfully downloaded the setup.sh from www.directadmin.com, then it would imply that our firewall is not blocking you, as if we block an IP, we block the IP on all ports.  To test this, try:

wget -O /dev/null http://www.directadmin.com/index.html
wget -O /dev/null https://www.directadmin.com/index.html

If both ports are blocked, try this test to other websites, eg:

wget -O /dev/null http://www.apple.com/index.html
wget -O /dev/null https://www.apple.com/index.html

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2) If you cannot connect outbound to any server on port 443, then it’s likely a firewall on your end.  Try:

/etc/init.d/iptables stop
/sbin/chkconfig iptables off

3) If apple.com works, but directadmin.com does not (with the above guide), then contact us to see if your IP is in our firewall.  It’s also possible it’s blocked at our datacenter, in which case you’d need to contact them to get it unblocked.  However, if it’s blocked at our datacenter, then there would be a reason for that, so you’d need to convince them that whatever reason it was blocked in the first place, no longer applies. (you might just be part of an entire IP range block, so don’t take it personally)

4) The last possibility is that you’re running on a LAN instead of the required external IP.  If that’s the case, check these two guides:

http://help.directadmin.com/item.php?id=65

http://help.directadmin.com/item.php?id=241